Allow 2-4 days for processing. (Holidays & Sales can take longer) If needed by a certain date please contact our Concierge Front Desk prior to placing your order.

Shipping & Delivery: Allow 7-10 business days.

All sales are FINAL and there are no refunds allowed due to the sanitary nature and high appeal of our products.
Order processing begins as soon as an order is submitted. As a result, Order modifications are not permitted after an order is submitted.

Replacements/Exchanges

( BUNDLES/ ALL WIGS ARE FINAL SALE)

We take great pride in our product and it is 100% guaranteed. However if you feel you have received a product that is abnormal we want to hear from you. Notify a customer care specialist via email (firstclassluxehair@gmail.com) within 5 days from the date the item was received. NOTE that using non-recommended products, removing hair from packaging and chemical processing to the hair VOIDS any opportunity for replacement. If TF Hair verifies and agrees that the product is defective we will replace your item. 
All replacements must be shipped back with proper tracking information if we do NOT receive the item within 7 days after exchange has been accepted your replacement will be VOID.

Payment Terms

Terms of payment are always 100% upfront. We accept most major credit cards. As soon as you place an order online, your credit card will be charged. Credit card fraud and theft of our merchandise will be lead to prosecution to the fullest extent of the law.